1. Information We Collect

When you visit our website, book an appointment, or become a member, we collect necessary information to provide you with safe and effective care. This may include personal identification information (such as your name, email address, phone number, and billing details) as well as protected health information (PHI) collected via intake forms, including medical history, current symptoms, and treatment notes.

2. How We Use Your Information

We use the information we collect to securely manage your appointments, tailor your therapeutic massage treatments, process membership payments, and communicate with you regarding your care. With your consent, we may also send you appointment reminders, waitlist notifications, and updates regarding Spotlight Specials or clinic news.

3. HIPAA and Health Data Protection

As a clinical wellness provider serving veterans and chronic pain patients, Summit Wellness and our parent company, Unity Wellness, adhere to strict privacy standards. Your medical history and treatment notes are stored on secure, encrypted systems accessible only to your direct care providers and authorized administrative staff.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers (such as secure payment processors or scheduling software) strictly for the purpose of operating our business. We may also disclose health information to your primary care physician or other healthcare providers only if you have explicitly granted us written authorization to do so.

5. Cookies and Website Tracking

Our website may use standard “cookies” to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track non-identifying information about how you interact with our site. You may choose to set your web browser to refuse cookies, though some parts of the online booking site may not function properly as a result.

6. Your Rights and Choices

You have the right to request access to the personal and health information we hold about you. You may also request corrections to any inaccurate data or ask that your non-medical personal data be deleted from our marketing databases. To opt-out of promotional communications, simply use the “unsubscribe” link provided in our emails or reply “STOP” to our text messages.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Summit Wellness, please contact us directly by calling your local clinic or emailing our administrative team. We are happy to provide full transparency regarding how your data is protected.